FAQ

Answers For Your Questions

Planning a project is a huge task, and it often can be overwhelming. If you have questions about a project, please don’t hesitate to ask. Our team is happy to offer a free consultation to answer all your mowing and landscaping services questions.

Quotes

Getting A Project Estimate

How do I get a quote for your services?

You can request a quote by visiting our website and filling out the contact form, calling our office, or emailing us. Our team will get back to you promptly with an estimate. We also provide an instant quote by clicking on instant quote now in the header.

How long does it take to receive a quote?

Typically, you will receive a quote within 24 to 48 hours after your request. For more complex projects, it may take a little longer to provide a detailed estimate. Instant quotes are received instantly with a few clicks of the mouse.

What information do I need to provide to get a quote?

Please provide details about the services you need, the size of your property, and any specific concerns or requests you have. Photos of your property can also help us provide a more accurate estimate.

Is there a fee for getting a quote?

No, we provide free quotes for all our services. Our team will assess your needs and provide a detailed estimate at no cost.

Do you provide on-site consultations for quotes?

Yes, for certain services like custom landscaping or large projects, we offer on-site consultations to provide an accurate quote. Our experts will visit your property to assess your needs and discuss your vision.

Are your quotes binding?

Our quotes are typically valid for 30 days and are based on the information provided at the time of the quote. Any changes in the scope of work may affect the final cost.

Expectations

How The Process Works

What should I expect during my first service visit?

During your first service visit, our team will assess your lawn and landscape, discuss your goals, and begin the agreed-upon services. We will ensure you are informed and satisfied with our work.

How long will it take to see results from lawn treatments?

You may start seeing improvements in your lawn’s health and appearance within a few weeks, with full results becoming more apparent over the growing season.

Do I need to be home during service visits?

No, you do not need to be home during service visits. However, we do ask that you provide access to any locked areas and keep pets indoors for their safety.

How often will you service my lawn?

The frequency of service depends on the specific services you choose. For example, mowing is typically done weekly or bi-weekly, while fertilization and weed control may be scheduled every 6-8 weeks.

What if I am not satisfied with the service?

Your satisfaction is our top priority. If you are not satisfied with any aspect of our service, please contact us immediately. We will work to address your concerns and ensure you are happy with the results.

How will you communicate with me about my lawn care?

We will communicate with you through your preferred method, whether it’s via phone, email, or text. We provide updates on service schedules, recommendations, and any issues that need attention.

Payment

How To Finance The Project

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, checks, and online payments through our secure payment portal.

Do you offer payment plans?

Yes, we offer flexible payment plans for larger projects and seasonal contracts. Please contact us to discuss payment plan options that suit your budget.

Are there any discounts available?

On occasion, we offer discounts for new customers, referrals, and seasonal promotions. Check our website or contact us for current offers and eligibility requirements.

When is payment due for services?

Payment terms vary depending on the service agreement. For recurring services, payment is typically due at the end of each month. For one-time services, payment is due upon completion.

Can I set up automatic payments?

Yes, you can set up automatic payments for your convenience. Contact our billing department to arrange automatic billing for recurring services.

What happens if I miss a payment?

If a payment is missed, we will notify you promptly to resolve the issue. Late payments may incur additional fees, and continued non-payment could result in a suspension of services until the account is brought current.